Note. you must be a Salon Owner to view or make any purchases as pictured in the next set of images.
As mentioned above, all paid subscriptions get 100 Free text messages. Because of this, there are no refunds.
Every text message sent or received is deducted from your total number of messages purchased or from the free messages in your account.
Each of the following are deducted from your total.
Any text sent by you or someone who has a login to your Groomsoft account.
Any text sent by Groomsoft for an appointment reminder.
Every text message received from your customers.
If you choose the auto-reload option, when your number of text messages left falls to the level in the auto reload option, Groomsoft will attempt to purchase the same SMS pack that you last had. If successful, that quantity will be added to your account and is viewable under the SMS menu option.
If the auto-reload is successful or not, you will get an email informing you of the action taken either way.
All Groomsoft purchases are viewable under the My Account area. Hover your mouse over your name in the menu bar and choose My Account and then click on View all Payments.