A simple and powerful way to manage your pet grooming business

 
Find out why our customers call us the most user friendly dog grooming software available.
 

Groomsoft Features

     
  • Access to your all of your pet grooming business information anytime from anywhere you have an Internet connection and a web browser.
  • All of your data is automatically backed up nightly to multiple off site facilities.

Appointment Calendar

  • Groomsoft's online appointment calendar is simple to view and even easier to manage; schedule appointments in just three clicks of a mouse.
    • The appointment calendar is customized to your business hours.
    • The appointment calendar blocks days off for holidays, vacation and the days your business is closed to avoid scheduling errors.
    • Create recurring appointments.
    • Automatic appointment email reminders are sent to your customers to reduce no shows (for paid subscribers only).
    • Optional Text Messaging appiontment reminders.
    • Make informed decisions when creating appointments. Groomsoft tracks appointment summaries of each completed, canceled, late or no show appointment for each of your customers.
    • You can predefine services and optionally products and coupons so that Groomsoft will figure out your total sale amount for your appointments, including tax if needed.

Customers

  • Groomsoft stores all the customer information that you might need, including:
    • Customized vaccination tracking with alerts that show up within Groomsoft.
    • Customer and Vet contact information, including free form customer notes.
    • Full appointment histories including the customer's instructions and your clips and comments so you know what was done on any previous groom.
    • Make informed decisions when creating future appointments. Groomsoft tracks each completed, canceled, late or no show appointments for all of your customers.
    • Pet information including breed, birthday, pet behaviors and the tracking of any vaccinations.
    • Unlimited pet picture uploads to keep a visual record of past grooms.
    • Unlimited number of customers and Groomsoft is the same monthly price.
    • Unlimited number of users and Groomsoft is the same monthly price.
    • Email Marketing through our MailChimp integration.
    • Optional Text Messaging via Groomsoft Messenger gives you the ability to send free form text messages and receive replies from your customers.

Reporting

  • Reports that help you manage your pet grooming business.
    • All reports have printable views and most allow downloading as CSV file for importing into other programs.
    • Breed lists, Customer lists, last appointment and pet birthday reports are available.
    • Groomer tips and Groomer commissions help you manage your Groomers.
    • Coupon, product and service list reports are available.
    • Many different sales reports are available, including year to date, by year, month or day, by date range, by date range and zip code and top 10 reports.

Help

  • Need help? No problem! Groomsoft has online help throughout the system and if you can't find what you're looking for, email us at support@mrrtech.com or we can be reached Monday - Friday 8:30am - 5:00pm US Eastern Time toll free 866-677-0909.

Mapping

  • Mobile Groomers can better manage their business with our Mapping feature.
    • Within the map you can zoom in, see live traffic and access the Satellite view so you can see the details of the road and more importantly, parking!
    • Groomsoft will show you when and how close you will be to a new or existing customer who calls in for an appointment.
    • When you have a slow day, Groomsoft will show you who is due for a groom and how far away they are.
    • This service is available for an additional charge and there is a free 30 day free demo available.
 
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