A simple and powerful way to manage your pet grooming business

 
Find out why our customers call us the most user friendly dog grooming software available.
 

Groomsoft Pet Grooming Software Features

    

General

  • Groomsoft launched in August of 2011.
  • MRR Technologies, the company behind Groomsoft has been in business since 2006.
  • Groomsoft is online cloud based pet grooming software.
  • Access Groomsoft anytime from anywhere you have an Internet connection and a web browser.
  • All of your data is automatically backed up hourly to multiple off site facilities.

Help

  • Need help? No problem! Groomsoft has online help throughout the system and if you can't find what you're looking for, email us at support@mrrtech.com or we can be reached Monday - Friday 8:30am - 5:00pm US Eastern Time toll free 866-677-0909.
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Appointment Calendar

The appointment calendar is simple to view and even easier to manage; schedule appointments in seconds.
  • The appointment calendar is customized to your business hours.
  • The appointment calendar blocks days off for holidays, vacation and the days your business is closed to avoid scheduling errors.
  • Create recurring appointments.
  • Appointment Conflicts are eliminated based upon your settings.
  • Automatic appointment email reminders are sent to your customers to reduce no shows (for paid subscribers only).
  • Optional Text Messaging appointment reminders.
  • Make informed decisions when creating appointments. Groomsoft tracks appointment summaries of each completed, canceled, late or no show appointment for each of your customers.
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Customers

  • Customer tagging allows a word or phrase to be attached to a customer in a colorful label.
  • Customer and Vet contact information, including free form customer notes.
  • Full appointment histories including the customer's instructions and your clips and comments so you know what was done on any previous groom.
  • Unlimited number of customers and Groomsoft is the same monthly price.
  • Unlimited number of users and Groomsoft is the same monthly price.
  • Email Marketing through our MailChimp integration.
  • Optional Text Messaging via Groomsoft Messenger gives you the ability to send free form text messages and receive replies from your customers.
  • Signable Templates allow you to create any sort of release form that your customers can sign on your mobile device.
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Pets

  • Pet tagging allows a word or phrase to be attached to a pet in a colorful label
  • Customized vaccination tracking with alerts that show up within Groomsoft.
  • Unlimited pet picture uploads to keep a visual record of past grooms.
  • Pet information stored in Groomsoft includes breed, birthday, gender, pet behaviors along with free form notes.
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Mapping

  • Mobile Groomers can better manage their business with our Mapping feature.
  • Optimize Route helps you save time and fuel so you aren't driving back and forth across town for all your appointments of the day.
  • Show when I'm close helps you decide what day to book a new appointment on, by showing how far this new appointment is from your future scheduled appointments.
  • Within the map you can zoom in, see live traffic and access the Satellite view so you can see the details of the road and more importantly, parking!
  • Fill up your calendar on slow days or when customer's cancel their appointments. Groomsoft will show you who is past due for a groom and how far they are from your current days appointments.
  • Mileage Tracking - Once set up, Groomsoft will track the mileage for all your appointments.
  • This service is available for an additional charge and there is a free 30 day free demo available.
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Reporting

  • All reports have printable views and most allow downloading as CSV file for importing into other programs.
  • Breed lists, Customer lists, last appointment and pet birthday reports are available.
  • Groomer tips and Groomer commission reports help you manage your Groomers.
  • Coupon, product and service list reports are available.
  • Many different sales reports are available, including year to date, by year, month or day, by date range, by date range and zip code, daily details, outstanding payments, payment types and top 10 reports.
 
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